Family Owned & Operated Since 1939

Personalized & Experienced Travel Services
The Vacation Marketplace

Contact Our Travel Professionals 800.826.4333

Privacy Policy

This is the Web site of Figone Travel Group, Inc. and The Cruise Marketplace™.

Our postal address is:
1495 Laurel St.
San Carlos, CA 94070

We can be reached via e-mail at custserv@cruisemarketplace.com or you can reach us by telephone at Toll Free: 1-800-826-4333.

Your privacy is very important to us. We agree to notify you of the following because we want you to trust us and the Internet through our fair information practices.

By using our Web site, you consent to the collection and use of this information as outlined in this privacy policy.

Information Collection and Use

The Cruise Marketplace™ is the exclusive owner of information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Your booking will be handled personally with your appointed representative.

We presently collect information from users at different points on our Web site as follows.

Quote Form

We request personal user information on our quote form such as name, email address, phone numbers, mailing address, and answers to questions for quoting purposes. Persons who supply us with their telephone numbers online will receive a phone call from our office only for this purpose. You may choose to receive our email newsletter by marking a box on the form. The email newsletter is opt-in only.

If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above.

Log Files

The Cruise Marketplace™ web server only collects anonymous data like IP addresses, browser types, referring pages, pages visited and time spent on our site. IP addresses are not linked to personally identifiable information. Only aggregate data is collected to analyze and improve our Web site. This information is not shared with other organizations for commercial purposes.

Cookies

No cookies are currently being set or accepted on the Web site. For your information, a cookie is a small piece of data stored by your browser on your computer's hard drive. If a cookie were to be used, its use would in no way be linked to any personally identifiable information.

Sharing Information

We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services.

We will share aggregated demographic information with our partners if requested. This is not linked to any personal information that can identify any individual person or computer. Any such parties are not allowed to use personally identifiable information except for the purpose of providing these services.

If you do not want your personal information shared, please email info@cruisemarketplace.com with your request.

Links

This Web site may contain links to other sites. Please be aware that Figone Travel Group, Inc. and The Cruise Marketplace™ are not responsible for the privacy practices of such other sites.

We encourage our users to be aware when they leave our site, and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Email Updates and Newsletter

Registering for our site through our guest book will enable you to receive our email newsletter with cruise specials and promotions. Your name, email address, password, and resident state and country are required. Your phone numbers and mailing address are optional. You may change your registration information at any time by logging in to our guest book Here and uncheck the option to receive email.

We work with our partner, Passport Online, to email this information. They hold your customer information in strict confidence and will help us to keep you informed of travel specials and promotions that fit your needs and personal tastes.

Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see Choice/Opt-out below.

Surveys & Contests

From time-to-time our site may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Reviewing/Correcting/Updating Personal Information

Upon request we provide site visitors with access to all information that we maintain about them. Users can access this information, correct it, or remove it, by e-mailing us at the above address.

Choice/Opt-out

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications via email to info@cruisemarketplace.com and we will remove you from the list.

Users of our site are always notified when their information is being collected by any outside parties via this Privacy Policy. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party.

Notification of Changes

On occasion, we may use customer information for new, unanticipated uses not previously disclosed in our privacy policy. If our information practices change at any point in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by emailing us at info@cruisemarketplace.com. If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

The Cruise Marketplace™
1495 Laurel St., San Carlos, CA 94070
Office Hours: Mon - Fri (8a - 5:30p) PST
Phone: 650-595-7750 | Fax: 650-594-9048
Call Toll Free: 1-800-826-4333
Email: info@cruisemarketplace.com

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1495 Laurel Street
San Carlos, CA 94070

Phone: 650.595.7750

Toll Free: 800.826.4333

Hours:
Monday - Friday: 8:00 am - 5:00pm (PST)

The Cruise Marketplace Recognitions

  • Princess Cruises Certified Experts are here to help!
  • "One of the nation's BEST CRUISE specialists". In Arthur Frommer's The New World Travel
  • "Great Cruise Deals from one of the Top Cruise Brokers in the USA!" - Fox Business
  • Cunard Line Certified Experts are here to help!
  • Cruise MarketplaceFigone Travel Group, Inc., Travel Agencies & Bureaus, San Carlos, CA